Admissions

From admissions to enrollment in record time

Supercharge your admissions team’s capabilities and decrease the time and manual processing required to assess applications so that prospective students get their results in record time. The assistant can efficiently address inquiries related to admission criteria, application procedures, and document submission requirements by engaging directly with the student.

This streamlined support not only enhances the applicant experience but also assists admissions teams by automating routine queries, allowing them to focus on more complex and personalized aspects of the admissions process.

Manage contact centre peaks without additional staffing

Admissions time is a busy season, and the ElementX virtual assistant is here to help. With a proven solution to manage enquiries related to the admissions process so that student support staff can dedicate their time to more complex queries, the assistant offers an average 90% containment rate.

At the same time, the assistant ingests academic requirements, transcripts, and analyses the student’s compatibility with the university in order to provide immediate recommendations.

A guided approach to automation

The assistant facilitates a seamless admissions process by guiding students through the submission of essential information.

Designed to work seamlessly with your university’s knowledge bases, the assistant interprets and clarifies submission requirements, offering step-by-step instructions tailored to each student's needs. Simultaneously, the AI compiles and analyzes the submitted data, enabling informed decision-making and enhancing overall efficiency in the admissions workflow.

How it works

Employing a two-pronged approach, the assistant improves the applicant’s experience, automates routine queries, and engages directly to ensure that all relevant information is gathered. Next, it aggregates application data and compares prospective student information to the university’s standards, providing an immediate recommendation for each case.